Case Study Tools
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Explore the Town

The Sanchez Family Town

Study the map of the Sanchez Family community and the locations of interest. Note the proximities and distances between the homes of the family members and the locations. This might give you an idea about some of the barriers (and advantages) they have in accessing certain resources. Place any notes about what you observe in your notebook for future reference.

Please note that not all resources are listed on the town map.

Car dealership employing Alejandro

The car dealership where Alejandro works is relatively close to the Sanchez’s residential neighborhood, enabling easy access to and form work, particularly on those days when Alejandro has no school.

Hector’s work location

This is the starting point for Hector’s work day. Each day he reports to the main office of his employer, located here, who sends him to the building location where the work is to be done. This work could be anywhere in the city, or beyond. This is also where Junior works, so on many days, father and son are together.

La Bodega Neighborhood Bar

La Bodega is the customary gathering place for Hector, Junior, and some of their cronies from work, as well as other men from the neighborhood. The bar tender, Felipe (Philip), knows his customers’ drink preferences, who is friends with whom, and a bit about all of their familes. Unfortunately, fights have broken out during late weekend nights outside La Bodega, and the police have been showing up frequently, even during the early evenings during the week. Although they do not intrude, the place has become less comfortable for their presence.

Our Lady of Guadalupe Church

The Church is the most important institution in the community. It provides the family, and Celia Sanchez in particular, with spiritual and material support, and anchors her in the community. This is particularly important, because her inability to understand English well limits her ability to venture out. Many members of the church community feel more comfortable accessing services through their religious institutions. This offers churches such as Our Lady a chance to help its members take advantage of federal programs through the faith-based initiative program. For more on this program, go to: http://www.hhs.gov/fbci/ levelfield.html

Community Group Home for Disabled Citizens

This large residence houses up to 12 men and women, with three residential counselors on-site at all times.

Junior Sanchez Family Home

Junior and his family also live in the community, not far from where he grew up. This allows he and his family to maintain close ties to his parents and siblings.

The home of Hector and Celia Sanchez

The home where the Sanchez family have lived ever since coming into the El Centro community. The children were raised here, and family get-togethers most often take place here.

School for the Hearing Impaired

The Keller School for the Hearing Impaired is the place where Carmen Sanchez recently graduated from high school. It has a large campus, containing not only the educational complex, but limited housing for students who attend from other cities, where they can stay during the week. In addition to the teachers, the staff includes counselors and social workers, as well as a principal and assistant principal. During her tenure at the School Carmen was transported by bus to and from School each day to the bus stop, about three blocks from the house. Sometimes her father drove her.

Office of Vocational Rehabilitation

This office has been instrumental in assisting Carmen in her desire to pursue her education and, ultimately, a career. Carmen’s caseworker has carefully listened to Carmen, and knows a great deal about Carmen’s aspirations. Her ability to converse with Carmen’s mother is limited, however, due to the language barrier. As a result, Celia Sanchez is somewhat suspicious of her. As she sees it, the caseworker is trying to encourage Carmen to leave her home. Although the Rehabilitation Act is federal, its implementation is largely left up to the states, you can learn about the states’ obligation to provide assistive technology to persons such as Carmen at: http://www.nls.org/vrron.htm

Mercado Grocery Store

This is the grocery store, where the family buys groceries. It is a small, independent grocery, and probably more expensive than large franchise operations. But it sells a wide variety of ethnic specialities from home, and the proprietor, Mr. Lopez, can converse with Celia. They also accept food stamps, a federal hunger-prevention program. For more about food stamps, see: frac.org - food programs

The home of Gloria Sanchez

The home of the Sanchez’s daughter, Gloria and her husband (Leo Quintanilla) is also in the El Centro neighborhood, close to other members of the family.

Martin Luther King Jr. High School

The high school attended by all the Sanchez children except Carmen. They were bussed in from their neighborhoods.

Central Junior High School

Located next door to the high school, the Sanchez children went to Central for seventh and eighth grades.

Shelter for Battered Women

The Shelter for Battered Women, called Safe Haven (SH), is located in a leafy suburb across town from the El Centro community. It's location is not public knowledge. SH allows women and children to stay there for a maximum of 90 days. During this time, staff work with clients to establish housing and employment. For more information on domestic violence policy, go to: http://endabuse.org/programs/display.php3?DocID=126. Current legislation is explained, and there is a “policy toolbox” that allows you to learn more about this.

Office for Division of Family and Social Services

All public income maintenance programs are housed in this office, such as TANF, and the Food Stamp program. Although its location is known to the Sanchez family, Hector would never allow Celia to investigate their eligibility for such assistance. Knowledge about TANF is integral to social workers who work with persons like the Sanchez family. For more information about TANF (Transitional Assistance to Needy Families), go to: http://www.acf.hhs.gov/programs/ofa/. This is the home page of the Office of Family Assistance, which oversees the TANF program.

Drug Rehabilitation Facility

Called Spring Gardens, this facility has treated Emilia Sanchez for her drug problem in the past, and where she would like to attempt rehabilitation again. It is located on the outskirts of town, by design. For thirty days, clients are unable to see or converse with family members (except in emergencies), and their time is taken up completely by the program. After the thirty-day period, social workers link clients to AA groups in their communities, and they are required to attend these meetings, as well as report back to Spring Gardens.

Home of Luisa Gonzalez

The home of Luisa Gonzalez, a good friend of Celia Sanchez.

Home of Alicia Lopez

The home of Alicia Lopez, a good friend of Celia Sanchez.

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Town Color Key

  • Red = Businesses
  • Orange = Homes
  • Green = Support Organizations
  • Blue = Schools

Ecomap

Review each family member's social supports through their own ecomap.